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Customer Support Specialist
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-03-12
Boise, Ada County, Idaho, 83708, USA
Listing for:
Boise YSA Stake
Full Time, Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
FT Customer Support Specialist – Work From Home
Health Mark Group – Boise, –
Description:
- Respond promptly and professionally to inbound phone calls and customer inquiries;
- Triage, document, prioritize, and Escalate support tickets using Zendesk, ensuring timely follow-up and resolution;
- Troubleshoot user issues related to data transfers, network connectivity, and general product use;
- Provide clear guidance on product features, differences, and appropriate usage;
- Accurately record support interactions, resolutions, and recurring issues in internal knowledge bases;
Benefits: $25+ per hour, Medical, dental & vision, 401k match, PTO.
Hiring Immediately.
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