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Customer Complaints Team Lead

Remote / Online - Candidates ideally in
Bradford, West Yorkshire, NE70, England, UK
Listing for: Yorkshire Water
Full Time, Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
Position: Customer Complaints Team Lead - Hybrid Role
A water services company in the UK seeks a Customer Complaints Team Leader to enhance customer service by managing a team of agents. The role involves resource allocation, performance management, and ensuring efficient resolution of customer complaints. Applicants should have a strong background in customer service and team management, with excellent communication and data interpretation skills. This full-time position allows for hybrid working arrangements, offering opportunities for professional development and a competitive salary package.
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