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Medicare Member Advocate — Remote & Evening Shifts
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-03-12
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
Viva Health
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
A leading health maintenance organization in Birmingham is seeking a Medicare Member Advocate to assist members with coverage-related inquiries primarily via telephone. Responsibilities include managing call volume, responding to member questions about their health benefits, and documenting calls accurately. The ideal candidate will have a high school diploma, at least one year of call center experience, and excellent communication skills.
Work-from-home opportunities are available, requiring occasional on-site presence.
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