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Remote Tier 1 Support Agent
Remote / Online - Candidates ideally in
Lakeland, Polk County, Florida, 33809, USA
Listed on 2026-03-11
Lakeland, Polk County, Florida, 33809, USA
Listing for:
Kforce Inc
Contract, Remote/Work from Home
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading staffing firm is seeking a remote Tier 1 Support Agent for a short-term support project. This role involves handling incoming calls professionally, resolving straightforward issues, and documenting cases in Salesforce for escalation to senior agents. The ideal candidate will possess strong customer service skills and the ability to work closely with senior support staff. The position offers comprehensive benefits, including medical and retirement plans.
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