Remote Reservations Agent - Live In Phoenix Area

Work From Home - Customer Service Rep

Join one of the world’s largest hotel call centers in Arizona! Permanent work-from-home opportunity. Must live in Phoenix, AZ or surrounding area*.

Celebrating 75 years of hospitality, an award‑winning global network of hotels in over 100 countries and territories that offers accommodations for all types of travelers.

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating prior requests.
• Handle all general questions or inquiries.

• All equipment is provided by client; just need high‑speed internet. Client gives $50/monthly toward internet.

$17.00 per hour, $18.70 per hour for hours after 6pm. Can earn $200‑$400 extra per month for hitting goals.

Must be able to work any 8‑hour shift Mon‑Sun between one of the shift ranges below. Will work both weekend days and have consecutive days off during the week.

• AM Shift - 4:00am – 4:30pm (8 hours within window)
• MID Shift - 8:30am – 8:30pm (8 hours within window)
• PM Shift - 12:30pm – Midnight (8 hours within window)

This is a contract‑to‑hire position based out of Phoenix, AZ.

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short‑ and long‑term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off / leave (PTO, vacation or sick leave)

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Final date to receive applications:
This position is anticipated to close on Mar 20, 2026.