Customer Service Rep - Market Research; Part Time, Remote

Employer Industry: Customer Experience and Market Research

Salary up to $18/hr.

• Opportunity for career advancement and personal development with training and mentorship programs
• Work from home convenience, allowing for a flexible schedule
• Paid training and performance‑based incentives
• Comprehensive benefits, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Inclusive company culture with networking opportunities and programs supporting diversity and wellness

• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude
• Contribute to a diverse and supportive team environment

• Minimum of 6 months of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Ability to work in a quiet, distraction‑free environment at home
• Proficiency in fast‑paced multi‑tasking and strong computer navigation skills

• Familiarity with new technologies and eagerness to learn
• Experience in a remote work environment
• Knowledge of market research principles

#wfh #Customer Service #Career Growth #Remote Work #Diversity and Inclusion

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