Customer Service Rep - Market Research; Part Time, Remote

Why consider this job opportunity

Salary up to $18/hr flexible part-time remote work arrangement. Paid training and performance-based incentives. Opportunities for career advancement with 80% of leaders promoted from within. Comprehensive benefits including medical, dental, and vision insurance. Inclusive company culture with various employee resource groups and wellness programs.

• Provide inbound and outbound customer support using a call flow guide.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services to customers.
• Deliver exceptional customer experiences with a positive attitude.
• Collaborate with a diverse team to support customer needs.

• Minimum of 6 months of customer service experience.
• High school diploma or GED.
• Open availability for scheduled shifts.
• A quiet, distraction-free environment to work from home.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.

• Experience with remote work environments.
• Familiarity with customer service technologies and platforms.
• Ability to learn new technologies quickly.
• Previous experience in market research roles.

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