Virtual Customer Service​/Sales Representative – Agent Alliance | Remote

Job Summary

Agent Alliance is seeking a Virtual Customer Service/Sales Representative to consult with individuals who have signed up for supplemental benefits. This full-time, remote role offers $65,000–$68,500/year in the first year, with paid training, health insurance, stock options, and flexible scheduling.

The successful candidate will meet with clients via Zoom, explain benefit options, and help families select plans that best fit their needs while providing ongoing support and relationship management.

• Job Title: Virtual Customer Service/Sales Representative
• Employer: Agent Alliance
• Location: Remote (US-based; HQ Danbury, CT)
• Pay: $65,000–$68,500/year (average first-year earnings)
• Job Type: Full-Time
• Contract Type: Permanent

• Reach out to individuals who request information on supplemental benefits
• Schedule and conduct Zoom meetings with clients
• Customize new benefit plans and adjust existing ones to fit client needs
• Establish and maintain strong client relationships
• Perform benefit reviews and assist with claims or adjustments
• Provide attentive customer service and administrative support
• Respond to and resolve client questions and concerns
• Ensure documentation is accurate and updated

Essential:

• Strong communication and relationship‑building skills
• Organized, motivated, and entrepreneurial mindset
• Comfortable using Zoom and digital tools
• Ability to work independently and as part of a team

Preferred:

• Prior customer service or sales experience
• Experience in benefits or insurance‑related roles

• Competitive salary ($65,000–$68,500/year)
• Paid training program
• Health, dental, vision, and hearing insurance (Blue Cross Blue Shield)
• Company stock options
• Flexible work schedule with remote option (office available if preferred)
• Weekly performance‑based pay and bonuses

How to Apply:

• Submit your CV via Agent Alliance’s recruitment channels.
• Highlight your customer service, sales, and client relationship experience.
• Shortlisted candidates will be contacted for interview.

TO APPLY