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CRM System Customer Success Mgr./ CSM

Remote Loyalty Architect - Customer Retention Specialist

Remote / Online - Candidates ideally in
32274, Surabaya, Indonesia
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM
  • Marketing / Advertising / PR
    CRM System
Job Description & How to Apply Below
A dynamic e-commerce solutions firm seeks a Customer Retention Specialist to enhance customer loyalty and reduce churn. This role requires at least 1 year of experience in retention or CRM marketing, with proficiency in utilization of retention metrics and CRM tools. You will develop strategies to maximize Customer Lifetime Value and execute winback campaigns. This is a remote position with flexible hours and significant growth opportunities within the organization.
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