Customer Service Rep - Market Research; Part Time, Remote

Employer Industry: Market Research and Customer Service

• Salary range of $15-$18/hr, with actual salaries varying based on qualifications and experience
• Access to Daily Pay for early pay options
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career advancement with a high percentage of internal promotions
• Work-from-home flexibility with a supportive and inclusive company culture
• Engaging company events and programs that promote diversity and community support

• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude
• Participate in training and development programs to enhance skills

• Minimum of 6 months of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

• Eagerness to learn new technologies
• Access to a desktop or laptop for PC and internet testing
• Experience with a variety of customer service tools and software

#Customer Service #Remote Work #Career Growth #Diversity And Inclusion  #Work From Home

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