Customer Service Rep - Market Research; Part Time, Remote

Why consider this job opportunity

• Salary up to $18/hr
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Flexible work-from-home arrangement
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Paid training and performance-based incentives available
• Supportive and inclusive company culture with various employee resource groups

• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude
• Engage with a diverse team to enhance overall service quality

• Minimum of 6 months of customer service experience
• High school diploma or GED
• Open availability for work shifts
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and proficiency in fast‑paced multi‑tasking

• Experience with remote customer service roles
• Familiarity with market research practices
• Eagerness to learn new technologies and tools
• Proficiency in using various software applications
• Strong interpersonal skills and the ability to work in a team setting