Customer Service Rep - Market Research; Part Time, Remote

Employer Industry: Customer Service and Market Research

• Salary up to $18/hr
• Paid training and performance-based incentives
• Flexible work-from-home convenience
• Opportunities for career advancement and personal development with a focus on diversity and inclusion
• Access to health and wellness programs and employee assistance programs
• Engaging company culture with networking opportunities and celebrations for various events

• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude
• Collaborate with a diverse team to enhance customer service quality

• Minimum of 6 months of customer service experience
• High school diploma or GED
• Open availability for work shifts
• A quiet, distraction-free environment to work from at home
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies
• A desktop or laptop for PC and internet testing
• Experience in a remote work environment

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