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Customer Service Rep - Market Research; Part Time, Remote

Remote / Online - Candidates ideally in
Town of Vermont, Vermont, Dane County, Wisconsin, USA
Listing for: Concentrix
Part Time, Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Rep - Market Research (Part Time, Remote)
Location: Town of Vermont

Employer Industry: Market Research and Customer Service

Why consider this job opportunity
  • Salary up to $18/hr.
  • Daily Pay enrollment option to access pay early
  • Paid training and performance-based incentives
  • Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
  • Strong emphasis on career growth and personal development with mentorship programs
  • Work-from-home convenience that supports a healthy work-life balance
What to Expect (Job Responsibilities)
  • Provide inbound and outbound customer support using a call flow guide
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services to customers
  • Deliver expert customer experiences with a positive attitude
  • Collaborate with a diverse team to enhance customer satisfaction
What is Required (Qualifications)
  • Minimum of 6 months of customer service experience
  • Open availability for scheduling
  • High school diploma or GED
  • Ability to work from a quiet, distraction-free environment
  • Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
  • Experience in a remote customer service role
  • Familiarity with market research methodologies
  • Additional certifications in customer service or related fields
  • A strong passion for technology and innovation
  • Multilingual abilities to assist a diverse customer base
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