Customer Service Representative

JIT Lawn Care, LLC serves the Greater Indianapolis region with dependable, high-quality lawn care and landscaping services. Our team handles everything from weekly maintenance to full landscape builds—including mowing, trimming, mulching, seasonal cleanups, pruning, pressure washing, gutter clearing, holiday lighting, and more. We take pride in excellence, integrity, and treating each property as if it were our own.

“Caring for God’s Greens” reflects our commitment to service, stewardship, and customer experience. Every conversation, every visit, and every completed project is driven by a desire to deliver exceptional quality and lasting satisfaction.

We are hiring a full-time, in-office Customer Service Representative / Office Administrator to support daily operations and maintain strong customer relationships. This role is central to communication, scheduling, invoicing, and overall administrative coordination. Limited remote flexibility may be available after onboarding, but this is primarily an in-office position.

The ideal candidate thrives in a fast-paced environment, enjoys speaking with customers, and is comfortable using modern tools—including AI platforms—to streamline workflow and assist our Business Development Representative with estimates and inquiries.

• Answer inbound calls, emails, and customer inquiries with professionalism and care.
• Generate, send, and manage invoices and customer accounts.
• Provide customer support regarding services, scheduling, and billing.
• Assist the Business Development Representative with estimates, proposals, and follow-up communication.
• Utilize company systems, CRM tools, and AI software to improve workflow efficiency.
• Maintain organized office operations including documentation, scheduling, and task prioritization.
• Support the operations team by relaying information, coordinating details, and ensuring accurate job tracking.

• Previous office, admin, or customer service experience preferred.
• Strong communication skills—phone, written, and interpersonal.
• Comfortable working with computer systems, CRM tools, and learning AI-powered platforms.
• Organized, detail-oriented, and able to manage multiple tasks efficiently.
• Professional, reliable, and eager to improve workflow and customer experience.
• High School Diploma or equivalent required.
• Full-time or part-time hourly position (pay discussed during interview based on experience).
• Limited remote work flexibility after training period.
• Growth and advancement opportunity within the company.
• Values-driven team environment with long-term stability.
• Opportunity to be part of a rapidly scaling service company.

Work Location:

In-person, Indianapolis area

Schedule:

Full-time

To Apply:

Email your resume or inquiry to

We look forward to meeting you.

Job Type: Full-time or part-time

Pay: $45,000.00 - $55,000.00 per year

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Sheridan, IN. 46069 (Required)

Work Location:

Hybrid (In person and home office)