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Remote Director of Customer Experience
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-10
Greater London, London, Greater London, W1B, England, UK
Listing for:
Housing Ombudsman Service
Remote/Work from Home
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A public service organization in Greater London is seeking a Director of Customer Services to lead customer service improvements, drive a customer-first culture, and manage high-performing teams. This role includes strategic leadership responsibilities across all customer interactions and engagement. The ideal candidate will have significant experience in delivering customer services, alongside a strong track record in data-driven decision making. This is an opportunity to play a vital role in enhancing services for the public you serve.
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