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Hybrid Online Customer Care Leader – Retail
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-10
Greater London, London, Greater London, W1B, England, UK
Listing for:
Talent Hub Resourcing Solutions Ltd
Full Time, Remote/Work from Home
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
A leading retail brand is seeking a Customer Care Manager to enhance customer service across online and in-store channels. Responsibilities include managing third-party relationships, optimizing the customer care budget, and ensuring the resolution of customer service issues per Service Level Agreements. The ideal candidate will have proven experience in retail or customer care management, strong analytical skills, and proficiency in Microsoft tools.
The role offers a hybrid working model and a range of benefits including generous holiday and healthcare.
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