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Remote Tax Software Support Specialist; 2nd Shift
Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-03-09
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global services firm is seeking a Product Support Specialist to provide remote level 1 technical support for corporate tax software. This role involves addressing customer inquiries through calls, emails, and web requests. Successful candidates will have 1-3 years of experience in a similar role, strong analytical skills, and detailed attention to customer service. The position offers a full-time schedule from 2:00pm to 10:00pm EST, with a competitive salary and benefits package.
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