Virtual Trip Planning Specialist
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-03-09
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Position Overview
We are looking for a detail-oriented and customer-focused Virtual Trip Planning Specialist to join our expanding remote team. In this role, you will help clients explore travel options, organize itineraries, and coordinate reservations to create seamless vacation experiences.
This role is perfect for individuals who enjoy assisting others, have strong communication and organizational skills, and thrive in a flexible, work-from-home environment. Youll play an important part in guiding travelers from the early planning stages through confirmed bookings while ensuring every detail is handled with care.
Key ResponsibilitiesWork with clients to design personalized travel itineraries based on their interests, timeline, and budget
Research destinations, hotels, flights, transportation, and activities using approved travel platforms
Compare travel options and secure reservations to ensure a smooth booking process
Provide helpful destination insights and travel recommendations
Communicate with clients through phone, email, and online messaging tools
Manage itinerary adjustments, special requests, and booking updates as needed
Maintain organized client profiles and detailed reservation records
Participate in ongoing training, team meetings, and professional development programs
100% remote work opportunity
Flexible scheduling to support work-life balance
Structured onboarding and continuous training
Access to travel-related perks and incentive programs
Supportive remote team environment
Opportunities for growth within the travel industry
Strong verbal and written communication skills
Excellent attention to detail and organizational abilities
Comfortable using online systems and digital tools
Reliable high-speed internet connection
Ability to work independently and manage tasks effectively
Self-motivated
Must be 18 years of age or older
Legal authorization to work in the US, UK, Mexico, Australia, or Spain
Professional-level English communication skills
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