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Strategic Remote Customer Success Leader

Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company based in the United States is seeking a Lead Customer Success Manager to build and maintain trusted relationships with clients. This role is essential to ensure customer satisfaction and retention through proactive engagement and strategic support. You will lead onboarding programs, monitor client health, and collaborate with cross-functional teams to enhance service delivery. The ideal candidate has over 8 years of experience in customer success or a related field, demonstrating strong relationship-building and project management skills.
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