Customer Service Representative - Train Onsite Work from Home

Why consider this job opportunity:

• Salary up to $20 per hour
• Day 1 Health Benefits
• Flexible Work Strategies, including potential remote work options after training
• Collaborative team environment
• 401(k) match and Tuition Reimbursement
• Generous paid parental leave and paid time off

• Assist with evaluating and resolving service inquiries from clients across different platforms
• Effectively use various computer systems to complete assigned tasks and address account inquiries
• Develop and maintain working knowledge of specific groups of financial products and services
• Analyze and identify potential risks and identify solutions that meet client needs
• Solve disputes and retain clients while adhering to established rules and regulations

• 1-3 years' work experience in a related role
• Proficient in Microsoft Office and Windows Operating Systems
• Demonstrated experience solving customer service inquiries
• Effective verbal and written communication skills
• Ability to work in a fast-paced environment

• Excellent technical and data entry skills, including the utilization of a 10-key touchpad
• Proven ability to navigate multiple systems and customer service platforms concurrently