Luxury Travel Advisor
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-03-08
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Position Overview
We are seeking a polished and service-driven Luxury Travel Advisor to support clients in planning elevated and personalized travel experiences. This role focuses on delivering exceptional customer service, coordinating premium accommodations and cruise experiences, and ensuring a seamless journey from inquiry to return.
This position is suited for individuals who value attention to detail, professionalism, and high-touch client service. Structured onboarding and ongoing development opportunities are provided.
Key Responsibilities- Consult with clients to understand travel preferences and expectations
- Research and coordinate luxury resorts, premium cruise lines, and curated vacation packages
- Manage the reservation and confirmation process with accuracy and efficiency
- Provide clear communication regarding itinerary details, travel requirements, and updates
- Maintain detailed client records and documentation
- Deliver proactive follow-up and service support before, during, and after travel
- Strong written and verbal communication skills
- Professional demeanor with a client-first mindset
- Exceptional organizational skills and attention to detail
- Comfortable navigating digital booking platforms and online systems
- Experience in hospitality, client services, or luxury environments is preferred but not required
- Structured onboarding and advanced travel training
- Access to established booking systems and supplier partnerships
- Flexible remote work environment
- Collaborative and service-focused team culture
This role is ideal for individuals with a background in hospitality, client services, or premium customer-facing roles who are interested in delivering high-quality travel experiences.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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