Remote Customer Success Manager: Strategic Partner
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-03-08
New York, New York County, New York, 10261, USA
Listing for:
Ordergroove
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Location: New York
A leading SaaS company is seeking a Customer Success Manager to enhance client relationships and ensure customers achieve subscription program success. The role involves understanding client objectives, managing portfolios, and providing strategic recommendations. Ideal candidates have 3-6 years of experience in customer management, experience with SaaS platforms, and excellent interpersonal skills. This position offers competitive compensation starting at $120,000 OTE, equity options, and a fully remote work culture.
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