Medmax Credit Account Analyst

Bay Care is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

• Location:
  
  Hybrid (please see schedule below)
• Status:
  Full time
• Shift: 8:00 AM to 4:30 PM
• Days:
  Monday through Friday

This Medmax Credit Account Analyst opportunity is a full-time hybrid position requiring on-site work in Clearwater, FL, and work from home (Customer Service Rep/ on the phone all day with customers). This team member will be required to work onsite in Clearwater for 1 week every 8 weeks (rest of the time is remote). Team members must reside in Florida.

The Medmax Credit Account Analyst is responsible for accurately entering data and updating Medmax Credit card holder's accounts, providing superior customer service while maintaining high standards of excellence mandated by Med Max Credit and Clients. The Medmax Credit Account Analyst has an understanding of all appropriate policies and procedures, a basic knowledge of The Credit Card Act, and provides follow‑up on the accounts that do not meet the Med Max Credit card guidelines.

The Medmax Credit Account Analyst must perform all duties in direct compliance with the FDIC Truth in Lending Act and Credit Card Act of 2009 and within client‑specific guidelines established by Med Max Credit.

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Our network consists of 16 community‑based hospitals, a long‑term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward‑thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today.

That is why you will thrive in our forward‑thinking culture, where we combine the best technology with compassionate service. We blend high‑tech with high‑touch in ways that are advancing superior health care throughout the communities we serve.

• None required

• Required High School or equivalent

• Required 2 years Customer Service
• Preferred Call Center experience

Equal Opportunity Employer Veterans/Disabled