Customer Support Agent; short-term

and the job listing Expires on March 13, 2026

Support the largest tax software company’s customers by guiding them through the software, answering account questions, and helping them find prior returns —
no previous tax experience required; education and technology classes provided.

You will assist customers via various support channels including phone support with video chat capability and traditional chat support.

If you love working from home and enjoy real human connection, this role might be perfect for you!

** This is a short-term contractor role running through April 15, 2026 **

• Contractors on this program who meet or exceed key metrics earn on average the equivalent of $20/hour
  plus incentives.
• Contracts runs through April 15th, 2026 (Tax Day)
• Flexible schedule opportunities –
  you choose your hours!
  • Program is open 7am and 11pm CST, Monday-Sunday
  • Weekday and weekend options

• This is an entry-level role with no prior experience required
• Professional and kind demeanor when assisting customers
• Basic technology and customer service skills