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SaaS Customer Success Leader — Onboard Retain

Remote / Online - Candidates ideally in
Pennsylvania, USA
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Success Leader — Onboard, Grow, Retain
A global SaaS company is seeking a Lead Customer Success Manager to manage client relationships and ensure customer satisfaction. In this role, you will lead onboarding, conduct check-ins, and translate customer goals into success roadmaps. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, and possess strong relationship management and project management skills.

This position offers a chance to make a real impact in the workplace and work with passionate teams.
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