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Remote Unit Manager – Customer Advocacy Lead

Remote / Online - Candidates ideally in
Saint Cloud, Stearns County, Minnesota, 56398, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 80800 - 92200 USD Yearly USD 80800.00 92200.00 YEAR
Job Description & How to Apply Below
A leading financial institution is seeking a Unit Manager to lead a dynamic team of associates. This remote-friendly role involves managing customer complaints, coaching the team, and ensuring a high level of customer service. The ideal candidate has strong leadership and analytical skills, a background in escalations, and proficiency in Google Suite or Microsoft Office. Competitive salary range is $80,800 - $92,200 with additional performance incentives.

Candidates must live within a specific radius and are expected to report in person when necessary.
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