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Customer Service Rep

Remote QA Specialist - Elevate Customer Experience

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: TTEC
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global customer experience firm is seeking a Quality Assurance Specialist to work remotely. In this role, you'll analyze customer interactions to enhance satisfaction and performance. Responsibilities include auditing KPIs, reviewing service procedures, and conducting audits. Ideal candidates have customer service experience and strong analytical skills. The position offers an anticipated hourly rate of $16 - $18, along with professional development opportunities and a supportive corporate culture.
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