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Remote User Care Advisor — Fintech Support

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Rain Technologies Inc.
Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A fintech company is seeking an Advisor for User Care to enhance app engagement and provide excellent customer service. The role requires 1-2 years of customer service experience and offers remote flexibility. With a competitive hourly wage between $19 and $20, candidates should possess skills in troubleshooting, communication, and experience with tools like Zen Desk. Great benefits, including flexible PTO and medical coverage, are also provided.

The ideal candidate will work to resolve customer inquiries efficiently and enthusiastically settle technical issues.
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