Spanish bilingual Healthcare Customer Service Associate
Remote / Online - Candidates ideally in
New Britain, Hartford County, Connecticut, 06051, USA
Listed on 2026-03-06
New Britain, Hartford County, Connecticut, 06051, USA
Listing for:
Sitel
Remote/Work from Home
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Employer Industry: Customer Experience (CX) Services
Why consider this job opportunity:- Pay starts at $20 per hour
- Weekends off with shifts running Monday through Friday
- Flexibility of a remote work environment
- 100% paid training and provided equipment
- Comprehensive benefits including 401(k) matching, health, dental, vision insurance, and paid time off
- Opportunities for internal growth and career advancement, with 93% of management promoted from within
- Assist customers with inquiries related to health plans and coverage
- Handle inbound customer service calls with a focus on customer satisfaction
- Troubleshoot issues and provide information about products and services
- Navigate system tools efficiently to find answers and information
- Ensure exceptional overall satisfaction for customers
- Fluent in both Spanish and English, with excellent written and verbal communication skills
- Ability to multitask and efficiently navigate between screens while assisting customers
- Must be at least 18 years of age and possess a high school diploma or GED
- Ability to work various shifts, including nights, evenings, and weekends
- Must pass a criminal background check
- Previous experience in customer service or healthcare-related fields
- Strong problem-solving skills and ability to work independently or as part of a team
- Familiarity with customer service metrics and striving to exceed them
#Customer Experience #Remote Work #Bilingual Jobs #Career Growth #Healthcare Customer Service
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.
Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×