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CRM System Technical Support

Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading tech company in the United States seeks a Digital Customer Success Strategist to enhance customer experiences through automated, data-driven initiatives. The role involves implementing a robust digital strategy, overseeing customer engagement, and analyzing success metrics to improve satisfaction and retention across customer segments. Successful candidates will have extensive experience in customer success within B2B SaaS or enterprise software settings, combined with strong analytical skills and proficiency in customer success platforms like Totango.
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