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Customer Service Consultant; Phoenix)(Remote

Remote / Online - Candidates ideally in
Tempe, Maricopa County, Arizona, 85282, USA
Listing for: Carmax
Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Customer Service Consultant (Phoenix)(Remote)
Carmax - 1625 West Fountainhead Parkway - Responsibilities:
Connect with inbound customers online and over the phone to identify needs for their next car purchase;
Guide customers toward vehicles that meet their needs using Car Max inventory;
Guide customers through online and in-store steps including financing applications and vehicle delivery;
Ensure a seamless transition from online to in-store purchasing to provide an iconic customer experience;
Mentor others as your skillset expands
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