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Travel Ticketing Executive

Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listing for: Platinum Travel Recruitment Ltd
Full Time, Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 GBP Yearly GBP 45000.00 YEAR
Job Description & How to Apply Below
We are collaborating with a highly successful and growing Travel Management Company known for delivering exceptional service to clients with a great reputation in the industry. As our clients global client base continues to expand, we are now looking for an experienced Out-of-Hours Ticketing Executive to join our clients supportive team and ensure seamless support during overnight operations.

This is a fantastic opportunity for a skilled and reliable ticketing expert who thrives in a fast-paced environment and enjoys working independently during overnight hours.

Out-of-Hours Ticketing Executive – Duties:

* Handle out-of-hours ticketing, reissues, refunds, and schedule changes

* Manage urgent travel requests and provide efficient problem resolution

* Ensure all bookings are processed accurately and in line with airline rules

* Provide a high level of service to clients requiring overnight support

* Maintain clear and detailed booking documentation

Out-of-Hours Ticketing Executive – Essential Requirements:

* Significant experience in airline ticketing within a Travel Management Company or tour operator.

* Proficiency in at least two GDS systems (e.g. Amadeus, Galileo, Sabre,)

* Strong knowledge of fares, ticketing rules, exchanges, and refunds

* Excellent understanding of fares and rules

* Ability to work overnight / out-of-hours shifts reliably

* Excellent problem-solving skills and attention to detail

* Must be based in the UK and eligible to work in the UK with UK based ticketing experience.

Out-of-Hours Ticketing Executive – Benefits:

* Dental & Health Insurance

* Life Insurance

* Career development

* Supportive team

* Travel perks

* Fully remote working within the UK

* Competitive pay negotiable depending on experience

* A supportive and professional team environment

* Opportunity to work with a highly respected travel management company

* Plus many more perks

If you are an experienced ticketing professional who enjoys the autonomy of out-of-hours work and takes pride in delivering exceptional service, we would love to hear from you
Additional Information / Benefits
BONUS + PERKS
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