Logistics Specialist

Job Summary

Compensation:
Starting at $55,000-$60,000 annualized

The Webstaurant Store is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. Webstaurant Store, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvement to keep up with our rapid growth.

Since 2020, The Webstaurant Store has doubled in size! This role plays a key part in growing our business to support our customers to run their businesses more efficiently and profitably.

As a Logistics Specialist you will:

• Make and execute decisions regarding the delivery needs of customer orders
• Manage relationships with transportation providers, vendors, Customer Service, and others to provide the best shipping experience for our customers
• Proactively problem-solve and communicate with appropriate departments when transportation or customer service issues arise
• Follow up on order and shipping errors to ensure accuracy and customer satisfaction
• Monitor key department metrics, including profitability, to identify opportunities for team improvement
• Collaborate with other stakeholders to ensure fast processing of orders
• Evaluate current processes and suggest any appropriate improvements or strategic solutions to increase efficiency and better the customer experience
• Ensure the smooth functionality of internal tools and systems to reduce friction in the outbound shipping process
• Other tasks as assigned

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Past industry experience is helpful but not required for this role.

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

• Innovators who can share past examples of implementing process improvements that created time or cost savings in various settings
• Able to think like an entrepreneur, challenging the status quo and having a drive for process improvement
• Able to work autonomously to take initiative and ownership of complex problems to find creative solutions
• Able to leverage data to support proposed solutions
• Adept at communicating effectively with diverse audiences
• Detail oriented
• Able to prioritize and balance multiple responsibilities
• Able to balance desired business and customer outcomes
• Team players who bring their unique perspective to enhance our inclusive culture
• Able to flourish in a fast-paced, changing environment
• Computer literate

Our team is dedicated to building a diverse and inclusive…