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Remote Crisis Line Agent; Evenings/Nights
Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-03-05
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for:
Sitel Corp.
Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A global customer experience leader is seeking a Crisis Line Signposting Support Worker to be the first point of contact for British nationals in distress abroad. This role involves listening, assessing situations, and directing individuals to appropriate emergency services. Candidates must possess strong communication skills, be calm under pressure, and have experience in customer service or crisis support. This position offers a pay of £13.21 per hour with flexible shifts, fully remote, and a commitment to diversity and inclusivity.
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