Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Nicholasville, Jessamine County, Kentucky, 40356, USA
Listed on 2026-03-05
Nicholasville, Jessamine County, Kentucky, 40356, USA
Listing for:
Snappy
Full Time, Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, Bilingual -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $69K per year / Free healthcare / 401k match / PTO - As a Customer Support Specialist at Snappy, you will:
Manage a high volume of chat and email support inquiries with empathy, clarity, and speed;
Host live Zoom and phone sessions for platform walkthroughs, setup assistance, troubleshooting, and high-stakes seasonal events;
Guide clients through dashboard navigation, campaign setup, and complex feature usage;
Facilitate account updates including plan changes, configurations, and upgrade guidance;
Identify, log, and track technical issues while advocating for timely resolution;
Contribute to internal documentation and the external knowledge base to improve self-service.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×