Senior SaaS Customer Success Leader - Remote Portugal
Remote / Online - Candidates ideally in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-03-05
Swansea, Swansea County, SA1, Wales, UK
Listing for:
Duck Creek Technologies LLC.
Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the Duck Creek framework. This role requires at least 6 years of SaaS experience and involves closely working with customers to understand their goals, manage relationships, and drive product adoption. You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account.
Join a flexible-first employer that values collaboration and innovation.
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Position Requirements
10+ Years
work experience
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