Retention & Expansion Customer Success Lead; Remote
Remote / Online - Candidates ideally in
Gatineau, Province de Québec, Canada
Listed on 2026-03-05
Gatineau, Province de Québec, Canada
Listing for:
BrightOrder Inc.
Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
A leading software solutions provider is seeking a Customer Success & Retention Specialist to drive renewals and engagement with their clients. This fully remote position offers a competitive salary of $65,000–$85,000 CAD and requires 3–5 years of experience in customer success or account management. Candidates should possess strong communication skills, emotional intelligence, and familiarity with AI tools, ensuring impactful conversations that enhance customer relationships and reduce churn.
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