Operations Officer; Invoicing

Job Responsibilities:

• Timely and accurately data entry of daily sales order receives via Sales Representative, Email and phone call.
• Timely and accurate update and acknowledgement of change of ordering details and shared the update information to respective department.
• Timely liaise with Sales Representative with regards to customer’s order, stock level and sales enquiries.
• Timely resolve customer feedback / complaints and provide reservice recovery within 24 hrs.
• Prepare the delivery packing documentation such as barcode, sticker as per customer's requirement.
• Documentation for daily invoices as per SOPs.
• Other ad-hoc duties as assigned by Reporting Line Manager.

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, any field;
• Candidate possess minimum 1 year of Clerical/Administrative Support, Customer Service or equivalent;
• Candidate with experience in Food Trading industry will add advantage;
• Required Language:
  Bilingual (able to communicate with non-English speaking customer)
• Proficiency in MS Office is essential;
• Detailed in data work entry;
• Able to work independently with minimum supervision;
• Team Player Customer service oriented, good interpersonal and communication skill;
• Proactive in process improvement and problem solving;
• Able to start work within short notice.
• 5.5 days with alternate Saturday off. (Willing to work on Sunday Shift
  - Work From Home)