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Remote Client Escalations Specialist — Resolution & Trust

Remote / Online - Candidates ideally in
South Africa
Listing for: Emmington
Full Time, Remote/Work from Home position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global consulting firm is seeking a detail-oriented Client Escalations Specialist in South Africa. This role involves managing high-priority client issues to ensure timely resolutions, maintaining customer satisfaction through effective communication and collaboration with various teams. Candidates should have over 2 years of relevant experience in customer service or account management, with proven conflict resolution skills. This position is full-time and remote, offering competitive compensation.
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