Bilingual Retention Specialist: Mandarin & French; Remote
Remote / Online - Candidates ideally in
QC, Canada
Listed on 2026-03-04
QC, Canada
Listing for:
Bell Canada
Remote/Work from Home
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
A leading telecommunications company in Quebec is seeking a Bilingual Retention Agent fluent in Mandarin and French to enhance customer experience. Responsibilities include handling calls to retain services, resolving escalated issues, and offering personalized solutions. Ideal candidates have at least 2 years of customer service experience and strong communication skills. The role is primarily remote, offering flexibility in work arrangements, and requires excellent problem-solving abilities while working in a fast-paced environment.
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