Customer Service Rep – Healthcare; UMA Grads, Remote

Employer Industry: Customer Service in Healthcare

• Salary range of $15-$17 per hour
• Daily Pay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career growth and development with a supportive culture
• Work-from-home convenience with a diverse and inclusive environment

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Must be a current Ultimate Medical Academy Graduate
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong computer navigation skills and PC knowledge
• Must reside in the United States with a valid U.S. address

• Eagerness to learn new technologies
• Open availability for scheduling
• Experience in a fast-paced environment
• A quiet, distraction-free workspace at home
• Proficiency in multi-tasking

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.