Non-Profit Donation Agent

Saginaw, United States | Posted on 01/16/2026

Join us to support non‑profit organizations by processing incoming donation phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non‑profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team.

• Nonprofit/Charity TV and Radio stations
• Child welfare agencies
• Spiritual and religious organizations
• Animal advocacy groups

• Minimum 6 months of remote call center experience or 1 year in‑office call center experience
• Must be at least 18 years old
• Must be a US resident
• Must use a Windows 11 PC
• Quiet, professional background for calls
• Able to type at least 40 words per minute
• Able to pass a background check
• Must be able to complete a voice assessment and a mock call

• Highly organized and self‑motivated
• Reliable and dependable
• Able to provide excellent customer service
• Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
• 16 GB RAM computer is preferred
• Dual monitors
• Hard‑wired internet connection (Ethernet; No WiFi allowed)

Inbound phone work: $0.20‑$0.32 per talk minute, depending on the project

Experienced agents can earn up to $0.35 per talk minute

Additional opportunities for email, ticket, and chat support available with varied pay rates