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Remote Customer Success Manager - Scale Adoption
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-03-03
Austin, Travis County, Texas, 78716, USA
Listing for:
Canals
Remote/Work from Home
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A remote-first supply chain startup is seeking a Customer Success Manager to manage post-sale relationships, drive customer adoption, and ensure retention across accounts. The ideal candidate will have 5-8 years of experience in customer success, especially in B2B SaaS. You'll lead onboarding and training, analyze customer engagement metrics, and collaborate with Product and Engineering teams to enhance the customer experience and align with business goals.
Join a company that values stability, quality, and impactful work.
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