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Customer Service Rep HelpDesk/Support Technical Support CRM System

Remote Customer Success Specialist - Scaled Management

Remote / Online - Candidates ideally in
Brazil, Clay County, Indiana, 47834, USA
Listing for: DocuSign
Remote/Work from Home position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Customer Success Specialist to enhance customer engagement and product adoption. This role involves conducting individual customer interactions, leveraging Salesforce and Gainsight for tracking, and collaborating with cross-functional teams. Ideal candidates will have over two years of experience in customer-facing roles and strong interpersonal communication skills. The position is hybrid, requiring a mix of remote and in-office work, focusing on delivering an outstanding customer experience.
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