Customer Service Rep – Healthcare; UMA Grads, Remote

Employer Industry: Customer Service in Healthcare

• Base salary range of $15-$17/hr, with actual salaries varying based on qualifications and experience
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career growth with 80% of managers promoted from within
• Inclusive work culture with programs supporting diversity, equity, and inclusion
• Flexibility of remote work from home

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Current Ultimate Medical Academy Graduate
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• Must reside in the United States with a valid U.S. address

• Experience with remote work environments
• Familiarity with customer service software and tools

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.