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Remote Utility Billing & Customer Care Specialist
Remote / Online - Candidates ideally in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-03-02
Mesa, Maricopa County, Arizona, 85201, USA
Listing for:
City of Mesa
Remote/Work from Home
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A municipal government is seeking a Contact Center Customer Care Specialist I to handle service requests and payments while providing exceptional customer service. The ideal candidate will have at least four years of customer service experience, with a focus on phone interactions. This role involves explaining city policies, processing utility requests, and assisting customers. Candidates must possess a high school diploma or GED, and proficiency in PC usage is required.
This position offers teleworking opportunities and promotes values of respect and integrity.
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