Branch Office Administrator

Job Overview

Position

Schedule:

Full‑Time
Branch Address: 5775 Godfrey Rd Ste C, Godfrey, IL

We’re proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.

This job posting is anticipated to remain open for 30 days, from 02-Feb-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer to mentor you
• A wide support network from your branch office to your region to the home office
• Independent work with a team of thousands backing you every step of the way

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in the clients’ lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events
• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; resolve issues; develop strong relationships with clients, referral sources, and internal support team members
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions and maintain accurate client records
• Administrative & Operational Support:
  Work independently at the advisor’s direction; schedule appointments, prepare materials for client meetings, manage correspondence, support marketing initiatives, streamline processes with SOP updates, and execute the branch business plan
• Technology:
  Strong computer literacy and willingness to learn new technology (Money Guide, Salesforce, Microsoft Office, and other firm‑provided software)

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage (at no cost to associates)
• 401(k) retirement plan and tax‑advantaged accounts: health savings account, flexible spending account
• Ten paid holidays; 15 days vacation for new associates (starting Jan 1 each year); sick time, personal days, paid day for volunteerism
• Employee Assistance Program
• Bonuses and profit sharing; other discretionary and variable compensation opportunities

Hiring Minimum: $23.85
Hiring Maximum: $25.82

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.