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Customer Service Rep Call Center / Support

Remote Inbound Call Specialist - Public Tip Line

Remote / Online - Candidates ideally in
New York, USA
Listing for: IronMountain Solutions
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider seeks a motivated Jr Customer Service Representative to work fully remote, primarily for the DHS ICE HSI Tip Line. Candidates must have 3+ years of call center experience and strong customer service skills. Responsibilities include managing incoming tips, documenting information accurately, and conducting research. Ideal candidates will excel in multitasking and demonstrate excellent communication abilities.

This role offers a dynamic work environment and opportunities for process improvement.
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