Part-time Nights​/Weekends, Hybrid, Customer Service Representative - Remote | WFH at - M

Overview

Part-time Nights/Weekends, Hybrid, Customer Service Representative - Remote | WFH job at Get It - Marketing. Tamarac, FL. Customer Service Representative (Hybrid Role)

Location:

Fort Lauderdale, FL (Hybrid - Work from home eligibility after meeting criteria and completing one week of in-office onboarding/training)

Are you passionate about helping others and providing top-notch customer service? We're looking for an enthusiastic and self-motivated Customer Service Representative to join our team! In this role, you ll play a key part in supporting customers, ensuring their needs are met, and making a positive impact with every interaction.

• As a Customer Service Representative, you ll be the first point of contact for customers, assisting them with inquiries, scheduling appointments, and providing information in a friendly and professional manner.
• Handle incoming customer calls with professionalism and efficiency
• Book appointments accurately while maintaining high data integrity
• Communicate clearly and effectively, both verbally and in writing
• Identify and escalate customer issues when necessary
• Stay up to date on process changes and adapt quickly
• Provide clear information and answer customer questions
• Maintain quality standards and adhere to company guidelines

• Education:
  
  High school diploma or GED
• Experience:
  
  At least one year of experience in a call center or retail customer service environment preferred
• Strong verbal and written communication skills
• Ability to multitask—talking on the phone while navigating a computer
• Typing speed of at least 25 words per minute is a plus
• A passion for providing excellent customer service
• Must be able to pass a background check

• Opportunity to work from home (after meeting eligibility requirements)
• Company-paid $15,000 Life Insurance
• 401K plan with company match (eligible after one year)
• Fun incentives like gift card drawings and contests for meeting goals
• Career development and learning opportunities
• Casual dress code

Ready to Join Us? If this sounds like the perfect fit for you, we d love to hear from you! Apply today, and if selected, we ll reach out to schedule a virtual interview.

Employment Type:

Part-Time

Salary: $14.00 - $19.00 Per Hour