Virtual Assistant
Morocco, Newton County, Indiana, 47963, USA
Listed on 2026-03-01
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM, Customer Service Rep
Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
Position OverviewThis role involves a combination of administrative tasks ,
phone-based customer service , and sales support . You’ll be expected to make and receive calls, follow up with leads, and support our clients in maintaining strong customer relationships. The ideal candidate is detail-oriented, tech-savvy, and has excellent spoken and written English.
- Answer and make calls to customers for support, scheduling, or follow-ups
- Handle inquiries and provide accurate information on products/services
- Conduct outbound follow-up calls for quotes, estimates, or lead nurturing
- Manage calendars, inboxes, and basic admin tasks
- Update customer information and notes in CRM tools
- Assist with tracking leads and preparing simple reports or documentation
- Provide general sales support and assist in building customer relationships
- Proven experience in customer service, telemarketing, or sales support
- Excellent English communication skills (both spoken and written)
- Comfortable handling phone calls professionally
- Familiarity with tools like Google Workspace, CRMs (e.g., Hub Spot, Smart Moving), and call platforms (e.g., Ring Central, Aircall)
- Highly organized and able to multitask in a remote work environment
- Reliable internet connection and a quiet, professional work setup
- Night shift (to align with U.S. hours)
- Remote position
- Full-time (40 hours/week)
If you're confident on the phone and ready to support growing U.S. businesses, we’d love to see your resume and a short video introduction. Apply now and become part of a supportive, remote-first team.
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